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A bundle of lessons is valid within two months from the payment date.
We have a 24-hour cancellation policy, which means that you can cancel the lesson in our Booking system at least 24 hours before it should begin, otherwise we will consider the lesson conducted.
Please kindly notify your teacher, if you are running late. The time of lateness is not added to the lesson. Without notification, we wait for a student for 15 minutes and consider the lesson conducted.
You can request a full refund within 14 days from the date of payment (except for lessons that have already been taken, or were booked but not attended due to the customer).
Send a request for a refund in a free form to email@example.com.
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