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Lessons' Rules
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A bundle of lessons is valid within two months from the payment date.
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We have a 24-hour cancellation policy, which means that you can cancel the lesson in our Booking system at least 24 hours before it should begin, otherwise we will consider the lesson conducted.
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Please kindly notify your teacher, if you are running late. The time of lateness is not added to the lesson. Without notification, we wait for a student for 15 minutes and consider the lesson conducted.
Refund Guarantee
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You can request a full refund within 14 days from the date of payment (except for lessons that have already been taken, or were booked but not attended due to the customer).
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Send a request for a refund in a free form to info@verba.school.
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